Star ratings from people who never purchased from a company are removed and not counted in their score.
Includes ratings from people who never bought from companies that they review.
Star ratings from customers who bought from a company in the past year are weighted more than years-old customers.
Companies change, so old reviews are less predictive of the experience you should expect. Yet they’re weighted equally.
A company’s license, insurance and complaint status score are shown in Key Docs and included in our 100-point rating.
Your family is at risk if you mistakenly hire an unlicensed or uninsured company.
A company’s key contact people, specialties, guarantees and business practices score is shown in Reports and included in our 100-point rating.
Companies can hide behind incomplete or inaccurate profile descriptions and avoid disclosing key staff backgrounds and contacts.
Derived from all the reviews available on each company and optimized for accuracy and recency.
Taken separately, each review site doesn’t have enough reviews to produce a full picture of a company’s true rating score.
Super-Composite Ratings. Optimized for Accuracy and Recency.TM
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